All Play Pass holders can log in at playhub.playroomchronicles.com.

Everything you purchased is in your portal at playhub.playroomchronicles.com. Log in with the email you used at checkout, and you'll see all your All Play Pass goodies waiting for you.

First, check your spam/junk folder - sometimes those password reset emails hide there! If you still can't get in, fill out our support form and we'll help you troubleshoot within 24-48 hours (not including weekends).

Don't panic! Here's what to try:

1. Check the email you used at checkout for your login credentials

2. Make sure you're logging in at playhub.playroomchronicles.com

3. Check your spam folder for any emails from us

Still stuck? Fill out our support form and we'll get you sorted out!

Try refreshing your browser, checking your internet connection, or switching browsers (Chrome usually works great!). Still having issues? Fill out our support form.

The summit runs November 5-7, 2025! Sessions will be released each day and available for 24 hours. Check your email for the full schedule and access links.

Just head to the event page to watch that day's sessions. No special software needed - just an internet connection and your favorite device.

Each session is available for 24 hours after it's released, so you have flexibility to watch when it works for you. If you want access beyond the summit dates, check out the All Play Pass for extended video access through October 1, 2026 and podcast audio access through June 1, 2026!

Nope! Your summit registration gives you access to all sessions. Just use the links in your daily email.

Yes! Join our HoliPlay Summit community on Facebook. Just select "Resources" in the menu bar at the top of this page and select "Facebook Group" Then give your email address that you registered with for the summit! Please allow up to 24 hours for verification.

Yes! We'll have live chat and Q&A during select sessions. All Play Pass holders get priority access, but free attendees can participate too when space allows.

Absolutely! The summit works on any device with internet access - computer, phone, tablet, whatever works for you. While the best video viewing experience is on a desktop computer, you can watch with a phone or tablet.

Fill out our contact form and we'll help troubleshoot. Please reach out at least a few hours before a session you want to catch so we have time to help! And please note that it may be something on your end (internet service provider, etc.) that we will not be able to assist with.

Yes, we are aiming to have most session have captions in English.

Sessions range from 20-50 minutes. You don't have to watch everything! Pick what's most relevant to you and your family right now.

You'll get the same daily access links as free attendees, PLUS you'll have access to all videos through October 1, 2026, and podcast audio through June 1, 2026, transcripts, the HoliPlay Printable Planner, the GPT, The Play Insider, and all your speaker bonuses. Check your All Play Pass portal for everything! But please allow time for everything to drop during the course of the summit.

We'd love for your friends to join! Please have them register for their own free ticket at holiplaysummit.com. Sharing login links violates our terms and prevents our speakers from getting credit for their work.

Post your questions in the session chat or our Facebook group! Our speakers and community are here to help.

Free ticket holders have access during the summit only (24 hours per session). All Play Pass holders get extended access. Upgrade anytime during the summit to keep learning!

We've got you! Fill out our support form and we'll get back to you within 24-48 hours (not including weekends - those LEGO sets won't build themselves!).